At Swan-Black, relationship-focused client management is vital to ensuring customer success. The Customer Success program is customized to meet your organization’s advanced analytics goals and deliver sustainable, scalable, and profitable business outcomes.
Deliverables of the Swan-Black Customer Success Program:
- Translate customer-specific business objectives into actionable plans and orchestrate plan execution
- Develop two to three use cases for 90-day evaluation program
- Facilitate an ROI workshop to demonstrate proof of value
- Dedicated Swan-Black team for your deployment
- Analytics engineering to design and implement solutions that extract maximum value from the advanced analytics software solution
- Analytics support to proactively address any needs and provide fast, effective paths to resolution
- Live, customized Advanced Training with site data to empower users and prepare them for Seeq User Certification
Are you ready to accelerate your team's time to insight?
We're here to help you develop a next-level analytics experience to transform your operations, including:
- Optimizing decision making through efficient monitoring and control
- Ensuring safe and profitable manufacturing operations
- Maximizing return on operational assets
- Eliminating the chances of high-impact, unexpected events